Let’s take for model a retail clothing store. These kinds of stores need various different types of employees varying from those who stock and fold clothing to cashiers and individuals that are operating the floor. What is often neglected is the fact that all of your workers are sales people. Most employers basically view sales people as those who work with customers straight, when in fact all of the employees play a role to closing the sale.
Have you ever tried to try on an item of clothing in the dressing room and been faced with a heap of unfolded clothes lying down on the floor? Or perhaps you want to try anything on but no fitting room attendants are around to check customers in to the dressing rooms. The employees that fold and restock the clothes and the employees who assist customers at the fitting room all help improve sales for the store.
Continuing with the dressing room analogy, the employees aren’t just the ones selling – so is the dressing room. Dressing room mirrors that are well lit will sell clothes much better than a sales person. Creating sure fitting rooms are clean, relaxed, and accommodating will keep customers happy and in the best attitude for purchasing. Employees should know that cleaning up dressing up rooms has a very important objective and is vital to the overall success of the store.
Furthermore, getting an employee with excellent client service skills stationed at the suitable rooms will increase sales considerably. Customer service employees who help customers find various sizes and colors are really what close the sale. Several researches have shown that customers who tried on clothes and spoke with a client service person are nearly twice as likely to purchase as those who did neither.
Sales aren’t just a one individual job at a retail clothing store; it is a team attempt. Managers, be sure to let your workers know, even those in entry level roles, that their role in cleaning up elements like the dressing room serves a purpose and improves sales. Customers wish to shop in a place that provides a clean atmosphere, has the outfits they are looking for, and an efficient means for them to try it on..............read more at>>>>>>>>>Role of Every employ in sales
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